Topic

Off-site maintenance and repairs

Applicable to

all

History

Priority

must

Jun 2024

IT equipment maintained or repaired off site is done so at facilities approved for handling the sensitivity or classification of the IT equipment.

References to ICT equipment were amended to IT equipment.

Mar 2022

ICT equipment maintained or repaired off site is done so at facilities approved for handling the sensitivity or classification of the ICT equipment.

Miscellaneous changes were made to rationale and recommendations throughout the publication to clarify content without changing intent. This included a review from the Guidelines for System Hardening chapter through to the Guidelines for Data Transfers chapter.

Dec 2021

ICT equipment maintained or repaired off site is done so in accordance with the handling requirements for the sensitivity or classification of the ICT equipment.

Miscellaneous changes were made to rationale and security controls throughout the publication. This included:

• A review from the Using the Information Security Manual chapter through to the Guidelines for Media chapter.

• Security controls suitable for all audiences have been identified with the ‘All’ applicability marking while additional security controls suitable for just government audiences have been identified with the O, P, S and TS applicability markings.

• Security controls suitable for specific classifications have been amended to include their classification(s) in the wording of the security controls to reduce the reliance on applicability markings to confer suitability.

• Tables in security controls have been converted into prose to allow for inclusion in the SSP annex template and the XML list of security controls.

• The use of ‘official’ and ‘highly classified’ terminology has been replaced with specific classifications to remove ambiguity.

• Security controls relating to high assurance ICT equipment have had their applicability narrowed to ‘S, TS’ reflecting that they are intended for the protection of SECRET and TOP SECRET systems and data.

2015

Agencies having ICT equipment maintained or repaired off–site must ensure that thephysical transfer, processing and storage requirements are appropriate for the sensitivity orclassification of the equipment and that procedures are complied with at all times.

2010

Agencies having ICT equipment maintained or repaired off-site must ensure that the physical transfer,processing and storage requirements are appropriate for the classification of the product and thatprocedures are complied with at all times.

2008

Agencies having hardware products maintained or repaired off-site must ensure that the physical transfer, processing and storage requirements are appropriate for the classification of the product, as defined by the Australian Government Protective Security Manual (PSM), and are maintained at all times.