ISM-0141

The requirement for service providers to report cyber security incidents to a designated point of contact as soon as possible after they occur or are discovered is documented in contractual arrangements with service providers.

Topic
Contractual security requirements with service providers
Applicable to
all

History

Priority
must
Dec 2022
The requirement for service providers to report cyber security incidents to a designated point of contact as soon as possible after they occur or are discovered is documented in contractual arrangements with service providers.
Language from existing controls relating to ‘contractual arrangements’ was amended to ‘contractual arrangements with service providers’.
Sep 2022
The requirement for service providers to report cyber security incidents to a designated point of contact as soon as possible after they occur or are discovered is documented in contractual arrangements.
The existing control recommending that service providers notify their customers of cyber security incidents was extended to recommend that such requirements be documented in contractual arrangements.
Jul 2020
Service providers report all cyber security incidents to the organisation’s CISO, or one of their delegates, as soon as possible after they occur or are discovered.
Security control 0141 was amended to ensure consistency of language with similar security controls.
Jun 2020
When organisations use outsourced information technology or cloud services, their service providers report all cyber security incidents to the organisation’s CISO, or one of their delegates, as soon as possible after they occur or are discovered.
2015
Agencies that outsource their information technology services and functions must ensure thatthe service provider consults with the agency when a cyber security incident occurs.
2010
Agencies that outsource their information technology services and functions must ensure the serviceprovider consults with the agency when a cyber security incident occurs.
2008
Agencies who outsource the ICT security functionality for a system to a service provider should ensure that the service provider consults with the agency when a significant, or non-significant, ICT security incident occurs.