History

Priority

should

Nov 2018

Removed

Removed due to being better served as supporting information.

2017

ITSMs, ITSOs, system administrators and users should sign a statement that they have readand agree to abide by their respective SOPs.

2015

ITSMs, ITSOs, system administrators and users should sign a statement that they have readand agree to abide by their respective SOPs.

2010

ITSMs, ITSOs, system administrators and system users should sign a statement that they have read andagree to abide by their respective SOPs.

2008

System users should sign a statement that they have read and agree to abide by the system user SOPs.